Your satisfaction is our number 1 priority. We want you to shop with confidence.
Our highest priority is to make you happy, so everyone who shops on store.bulletbean.com receives the following guarantees:
- full refund if you don’t receive your order;
- full refund if your order does not arrive within the guaranteed time (45 business days not including 2-5 business days processing);
- full or partial refund if the item is not as described;
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with 14-day money back guarantee. Just contact us at hello@bulletbean.com and we will refund the purchase price.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorise you to do so.
